Shipping Information
We use The Courier Guy for all door-to-door deliveries.
To track your parcel, visit thecourierguy.co.za or click the “View Order” button in your confirmation email.
Standard Shipping
- Delivery Time: 1–2 business days for main city centers (excluding weekends and holidays).
- Order Processing: Orders placed before 1:00 PM are shipped out the same day. Orders placed after 1:00 PM are shipped out the next day.
Shipping Rate
- R95 Flat Rate Shipping – Delivered to Your Door Anywhere in South Africa
Important Note
Please select the correct shipping option during checkout to avoid delays.
Some high-risk areas may require collection from a designated safe location (e.g., local police station) as determined by The Courier Guy.
International Shipping
We now ship across the globe!
Delivery usually takes around 7-10 days, depending on the destination.
Please ensure your country allows the importation of the products you order. We cannot refund packages rejected or destroyed by customs.
Rate automatically calculated at checkout or for a quote, please contact us before placing your order
PUDO Locker to Locker Shipping
PUDO is a smart locker delivery system, When your package arrives at your specified PUDO locker, you will receive a text message and an e-mail with a unique PIN and QR code. You can use either one of these at the PUDO locker to make your collection. Click here to find a PUDO locker closest to you!
You can track your package using this link.
NB: From the moment you receive the notification stating your package has arrived at one of the pudo lockers, you will have 36 hours to pick up your package.
If you don’t pick up your package within the deadline, it will be sent to the closest pudo Kiosk/Depot. You can also ask to resend your package to a pudo locker nearest to you or an alternative address at an additional cost.
Please make sure to choose the correct shipping fee on checkout. Failure to do so may result in your parcel being delayed. If you are unsure about which delivery fee to choose for your area, please contact us before you checkout to avoid any delays.
Free Shipping
Free shipping for orders over R3000 (within South Africa).
Disclaimer
While we do our best to ensure timely delivery, courier or customs delays may occur. We’ll always assist in resolving any issues as quickly as possible.